Cropping & sizing

Why your video does not fill the screen on mobile

Updated 6 fixes6 sources

Short answer

A video that does not fill a phone screen is almost always one of two documented choices. Meta states that on devices with screens taller than 9:16 it may either zoom the creative to fill the whole screen, which crops areas outside the safe zone, or show it in its original 9:16 and use a black background to fill the extra space. LinkedIn describes the same pair in different words. You cannot choose, so export 1080 × 1920 and keep the subject inside the safe area; then both outcomes look intentional.

Key takeaways

  • Screens are taller than 9:16, so the platform must zoom or letterbox.
  • Meta documents both choices for 9:16 creative on taller devices.
  • LinkedIn documents cropping for a larger aspect ratio and fitting for a wider one.
  • Export 1080 × 1920 so there is nothing to zoom into.
  • Design for the zoom option: keep the subject inside the safe area, not just the frame.

Why the same file fills one phone and not another

Screens are not 9:16. Most current phones are taller, so the platform has to choose: zoom the video until it fills the height and cut the sides, or show the whole 9:16 frame and fill the extra height with black. Meta documents exactly this choice for 9:16 creative, including that it may either zoom the creative or show it in its original 9:16 with a black background.

LinkedIn documents the same pair of outcomes: uploaded videos with a larger aspect ratio may be cropped on the sides as well as at the top and bottom, while videos with a wider aspect ratio may be fitted to the screen.

What you seeWhat the platform didWhat you can change
Full screen, edges of the picture goneZoomed to fill the screen heightNothing, but design for it
Black area above and belowFitted to the screenExport 9:16 so there is nothing to fit
Thin bars on one device onlyDevice aspect differs from the fileNothing: it is the device

The practical answer is the same in all three rows: export 1080 × 1920 and keep everything important inside the safe area, so whichever option the player picks, your subject survives.

Find your case

What you seeWhat it usually meansDo this
Black area on one device, full screen on anotherThe device aspect differs; the platform chose differentlyAccept it, design for the safe area (step 4)
Black area on every deviceThe file is not 9:16 and is being fittedExport 1080 × 1920 (step 1)
Fills the screen but the sides are goneThe platform zoomed to fill the heightKeep content inside the safe area (step 3)
Fills the screen and is softA small file was scaled upExport at 1080 × 1920 (step 1)
Feed fills, full-screen player does notDifferent surfaces apply different rulesCheck the surface that matters (step 5)
Bars on desktop onlyThe desktop player pads vertical videoUpload without baked-in bars (step 2)

Fix it step by step

  1. Export the shape players expect

    For short-form vertical video that is 1080 × 1920 at 9:16. Instagram documents that a Reel can be uploaded at an aspect ratio between 1.91:1 and 9:16, and Pinterest recommends 9:16 or 1080 × 1920 for full-bleed video Pins. Inside those values there is nothing for the player to fit or zoom.

    Source: Instagram Help: Reel size & aspect ratios

  2. Do not bake bars into the file

    YouTube documents that for some video and device aspect ratios, such as 9:16 vertical video on computer browsers, it may add more padding for optimal viewing, and advises against adding padding or black bars directly to your video because that interferes with the player resizing dynamically. Upload the clean frame.

    Source: YouTube Help: Video resolution & aspect ratios

  3. Keep the subject inside the safe area

    Meta's guidance for 9:16 creative says to keep the edges, top, bottom and sides free of key creative elements, text and logos, and adds that on taller screens it may zoom the creative, which crops areas outside the safe zone. On a 1080 × 1920 frame, keep content below the top 14% and above the bottom 35%.

    Source: Meta Business Help: About text overlays and the safe zone for ads · Safe-zone overlay →

  4. Accept the device difference

    The crop amount follows the screen shape. Computed: if the app scales a 9:16 video to fill the screen height, a 1179 × 2556 screen cuts (1 − (1179 ÷ 2556) ÷ (9 ÷ 16)) ÷ 2 = 9.0% of the width from each side, which is about 97 px of a 1080 px frame. A 1080 × 2400 screen cuts 10.0%, about 108 px. The table below lists common phones.

    Check the video file →

  5. Preview on the surface you care about

    LinkedIn's vertical video help states that uploaded videos with a larger aspect ratio may be cropped on the sides as well as at the top and bottom, while videos with a wider aspect ratio may be fitted to the screen. The same file can therefore look full-screen in one place and letterboxed in another.

    Source: LinkedIn Help: Full-screen vertical video on LinkedIn

  6. Fix a stretched file rather than a small one

    If the picture looks stretched rather than letterboxed, the display aspect ratio is wrong. FFmpeg documents DAR = width ÷ height × SAR, so a file whose sample aspect ratio is not 1 displays incorrectly. Correct it with ffmpeg -i in.mp4 -vf setsar=1 -c:a copy fixed.mp4 before worrying about fill.

    Source: FFmpeg Documentation: Video filters (crop, pad, scale, setsar, subtitles)

Safe area for a 1080×1920 video

EdgeKeep text out ofPixels
Top14%269 px
Bottom35%672 px
Left6%65 px
Right6%65 px

Official guidance (approximate). Source: Sales Video Ad Specs on Instagram Reels (Meta Ads Guide), checked 2026-10-05. Meta publishes this for Reels ads; organic Reels can differ.

How much a full-screen 9:16 video loses on tall phones

Computed, not published by the platform: if the app scales a 9:16 video to fill the whole screen height, this much of the width is cut from each side.

PhoneScreenCut per sideOf a 1080 px frame
iPhone 15 / 161179×25569.0%97 px
iPhone 15 Pro Max1290×27969.0%97 px
iPhone 16 Pro Max1320×28689.1%98 px
iPhone SE (3rd gen)750×1334none0 px
Samsung Galaxy S241080×23409.0%97 px
Google Pixel 81080×240010.0%108 px

What to export so fill is not a gamble

Frame1080 × 1920 (9:16)
Instagram ReelsAspect ratio between 1.91:1 and 9:16 · published minimum 30 fps and 720 px
Pinterest video Pin9:16 or 1080 × 1920 recommended for full bleed
Safe areaTop 14%, bottom 35% of 1080 × 1920
Baked-in barsDo not add them · YouTube advises against padding in the file
Stretch fixsetsar=1 when SAR is not 1

Where the bars come from, in pixels

A player that shows a 16:9 file in a 9:16 frame can either letterbox it (bars) or zoom it (crop). Both are the same arithmetic. A 1920 × 1080 file scaled to 1080 px wide is 1080 ÷ 16 × 9 = 608 px tall, so a 1080 × 1920 frame leaves 1920 − 608 = 1312 px of empty space, which is 656 px above and below when centered.

The same numbers decide whether padding or cropping is the right answer for you.

SourcePlaced in 1080 × 1920Padding neededPixels lost if you crop
1920 × 1080 (16:9)1080 × 608 picture656 px top and bottom608 of 1920 px of width
1080 × 1080 (1:1)1080 × 1080 picture420 px top and bottom420 px of each side
1080 × 1350 (4:5)1080 × 1350 picture285 px top and bottom228 px of each side
1080 × 1920 (9:16)1080 × 1920 pictureNoneNone

Computed: each figure is the source scaled to 1080 px wide, then the difference from 1920 px of height split evenly. A 4:5 file is the mildest case: it matches the frame width but not its height, so it gets 285 px bars, and if it is scaled to fill the height it loses 228 px per side.

Frequently asked questions

Why does my video not fill the screen on my phone?

Screens are taller than 9:16, so the platform chooses: Meta documents that on taller devices it may either zoom the creative, cropping outside the safe zone, or show it in 9:16 with a black background.

How do I make my video fill the whole screen?

Export 1080 × 1920 and keep the subject inside the safe area. If the platform zooms, nothing important is lost; if it letterboxes, the bars are the platform's own.

Why is it full screen on one device and letterboxed on another?

Device aspect ratios differ, and platforms document both behaviors. Check the surface that matters most to you rather than one device.

Is my video being cropped by the app?

Possibly. Meta states it may zoom 9:16 creative on screens taller than 9:16, and LinkedIn says videos with a larger aspect ratio may be cropped on the sides as well as at the top and bottom.

Sources

Reviewed 2026-10-07. Steps not attributed to a source are general video practice or computed above.