✳ PLAYBOOK · SMALL BUSINESS OWNER
The small-business owner's content workflow
Typical source media
- Phone photos / videos
- Customer testimonials
Goals
- Get found
- Build trust
- Drive sales
Platform priority
Focus on: instagram-reels · tiktok · facebook-reels
Workflow
- Capture content (phone)
- Quick edit
- Add captions
- Schedule + cross-post
Recommended Koldflux tools
Common pitfalls
- Time investment too high
- Inconsistent brand voice
KPIs
- Reach
- Profile visits
- Conversion