✳ TROUBLESHOOTING
Fix a creator problem
Choose the symptom you see. Each checklist helps narrow possible causes, explains what can be checked and links to relevant tools and scoped platform references.
Upload problems
- Why won't my video upload? A troubleshooting checklist
- "Unsupported video format" - what it actually means and how to fix it
- Why won't my video upload to TikTok? Causes & fixes
- Why won't my video upload to YouTube Shorts? Causes & fixes
- Why won't my video upload to LinkedIn? Causes & fixes
- Why won't my video upload to Pinterest? Causes & fixes
- Why won't my video upload to X (Twitter)? Causes & fixes
Format & codec problems
- MOV won't upload to TikTok? What to check
- MOV won't upload to YouTube Shorts? What to check
- MOV won't upload to LinkedIn? What to check
- MOV won't upload to Pinterest? What to check
- MOV won't upload to X (Twitter)? What to check
- WebM won't upload to TikTok? What to check
- WebM won't upload to X (Twitter)? What to check
- WebM won't upload to Pinterest? What to check
- AVI won't upload to TikTok? What to check
- AVI won't upload to YouTube Shorts? What to check
- AVI won't upload to LinkedIn? What to check
- GIF won't upload to TikTok? What to check
- GIF won't upload to YouTube Shorts? What to check
- MP4 won't play or upload even though MP4 is supported - what's actually wrong
Quality problems
Cropping & sizing
- Why is TikTok cropping my video? Causes & fixes
- Why is Instagram cropping my Reel? Causes & fixes
- Why is Facebook cropping my Reel? Causes & fixes
- Why does my video have black bars on it? Causes & fixes
- Why doesn't my video fill the screen on mobile?
- Why is my text cut off on TikTok? Causes & fixes
- Why is my text covered or cut off on Instagram? Causes & fixes
- Why is my YouTube Short the wrong shape? Causes & fixes
- Why is my thumbnail or cover image cropped wrong?
File-size problems
- Video too large for TikTok? How to check and fix it
- Video too large for LinkedIn? How to check and fix it
- Video too large for X? How to check and fix it
- Video too large for Instagram? How to check and fix it
- How to reduce video file size without losing (much) quality
- Why did compressing my video make the file bigger?
- How to compress a video without changing its dimensions